Visa Consultant

Overview

Making ensuring that every client can submit a successful visa application is your primary responsibility. It will be your duty to advise and direct the clients on the best ways to obtain the necessary travel documents and to ensure a seamless completion of this process. You will make sure that clients have a simple and easy application procedure by helping them avoid frequent mistakes related to visa applications. You need to be quite knowledgeable about any relevant laws.

Responsibilities

Make sure that the visa application procedure runs well by keeping an eye on every facet of it.

Conduct in-person interviews with each client, handle their applications, and verify the suitability of each client.

Make sure that every document that clients must bring to the embassy is thoroughly double-checked and that they bring all necessary documentation to the embassy within the allotted time.

Make sure all legal documents are properly drafted and that the clients have provided accurate and precise information.

Keep up good working relationships with all of your clients and coworkers.

Assist clients with the completion of paperwork and ensure that documents are submitted on time

Verify the authenticity of paperwork and other supporting documents

Provide a fair and neutral evaluation of client’s profile

Provide an excellent customer service by proactively responding to client’s queries and advice customers on their overseas visa needs

Requirements

A bachelor's degree, diploma, or anything similar.

Two years minimum of experience in a related capacity.

Need to be well-versed on the workings of Ghana's application centers, such as VFS.

Able to operate in a fast-paced workplace and possess outstanding verbal, written, negotiating, and communication abilities.

Must be familiar with the pertinent High Commission and embassies application forms.

Maintain confidentiality, exhibit sensitivity to the needs and interest of the clients, team-like attitude in working with supervisors and fellow staff (including other departments)

Ability to project and recognize potential problems and implement corrective action.

Strong attention to detail

Strong organizational skills