Health Assistant

Overview

If you have a strong desire to help people, show initiative, strive to satisfy consumers, and are always open to learning new things, you are a good fit for this position.

Responsibilities

• Delivering excellent assistance to clients aiming to achieve health goals to ensure high levels of customer satisfaction
• Ensure premises is always clean and tidy
• Undergo continuous training to meet clients’ needs
• Research on products and service offerings available in store for social media posts.
• Create business strategies to attract new customers, expand store traffic, and enhance profitability.
• Responding to customer complaints and concerns in a professional manner.
• Developing and arranging promotional material and in-store displays.
• Monitoring inventory levels and requesting new items.
• Preparing detailed reports on buying trends, customer requirements, and profits.
• Aiding in procurement of inventory.
• Performing diagnostic tests.
• Coordinating with and following up on delivery agents to ensure customers receive their packages within agreed schedules.

Requirements

• Min. 3 years’ experience in Retail Pharmacy/Over the Counter Shop/Herbal Shop environment
• MCA certification or other relevant health certification
• WASSCE/SSSCE
• Strong leadership and customer management ability
• Fluent English with excellent communication skills and interpersonal skills
• Have high customer service standards with knowledge of basic business management processes
• Computer literate